Contact us.

Company

Phone

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Please describe when you would like to have your server updated to the latest release of PIMS Platinum (day of week, time of day) Users will be booted for 20-30 minutes if active. Any clients logged in will be dropped and will lose any unsaved data

Weevio Integrations? (Payment Portal, Weevio Store, etc?)

Yes, Weevio is connected to PIMS

No, I do not have Weevio connected to PIMS

Additional Comments or Questions

NOTE:

This form is to arrange a server update outside of your normal business hours.

During the update process, we will perform a backup of your Users and Groups, and a backup of your PIMS Database. After updating PIMS, we will restore your backup settings, restore your users and groups, restore your Weevio certificates (if applicable), and verify your database. If necessary we will run a repair on your database. After the update, your Administrator password will be set to a single space. You should reset this to something that is not easily guessed.

If you are in need of support, please use our support form found on the support page linked above.